Basic Debt Collection Procedures

Our Basic Debt Collection procedure/instruction sheet.

As will be obvious from this document all communications must be via email and any assistance over and above the processing as set out below ( i.e. negotiations/discussions with debtor or debtors solicitor will be charged at our usual rates

Your instructions:

Your instructions to commence a debt recovery must be on the forms mentioned in the following paragraph. Client and Debtor information forms (C & D) can be located on this site under "DOCUMENTS" and downloaded. They must then be completed in every respect & sent to us via email ( soft copy only) to This e-mail address is being protected from spambots, you need JavaScript enabled to view it

YOUR RESPONSIBILITY

You must advise via email any discussions with the debtor.

It is your responsibility to instruct us to take any matter to the next step; for example:

1.         Our letter of demand offers 10 days within which to pay. It will be your responsibility to request, on the 11th day or thereafter, any further action or to advise any payment made by the debtor.

2.         A Statement of Claim, when issued, normally takes up to 30 days before it becomes ripe for Judgment. It will be your responsibility to request, on the 31st day or thereafter, any further action or advise any payment made by the debtor.

As to when Judgment has been obtained, which should be some 2 weeks after you have signed the relevant Judgment documents, you should contact David Brown to discuss the best method of executing the Judgment

 3. If you receive payment from a debtor you must apply moneys received firstly in payment of our scale fees which will be notified to you upon request.

4. If when instructing us to commence procedings you must advise of any possibility of dispute or defence.

 

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